Hampton Roads, VA - 11/22/2009
Overcast58°Overcast
Forecasts | Doppler Radar
Traffic Cameras & VDOT Alerts

As woes begin to weigh on patrons, some upscale eateries cut back

Posted to: Business


It’s a nice night at Fusion 440 in Portsmouth, where the co-owner said a slow economy has cut into profits. (Delores Johnson | The Virginian-Pilot)



A couple of months ago, after Vincent Ranhorn and Todd Leutner looked at the 2007 numbers for their local restaurants, they went on a retreat to decide on some needed changes.

Economic pressures had taken a toll on their profits. They could no longer manage the increasing costs of delicacies such as lobster and lamb. With customers cutting back on visits to their upscale eateries - and on the amount they spent on wine and meals - the proprietors couldn't sustain the same dining options they had for almost seven years.

"It just started getting exorbitant," said Ran-horn, co-owner of Fusion 440 Bistro in downtown Portsmouth and Trilogy Bistro in downtown Norfolk.

"I'm not willing to take the huge risks," he said. "I just can't carry the inventory like I could."

Restaurateurs today are struggling with the same economic concerns that consumers face: the rising costs of food and fuel and the dilemmas of the real estate market. Declining property values have led to the demise of one local restaurant. And owners have noticed Hampton Roads diners watching their wallets. Some have given up the luxury of dining out; others do it less frequently or try to minimize their tabs.

"It's a crazy time in the restaurant business now," said Mark Sauter, owner of Zinc Brasserie in the Hilltop area of Virginia Beach, which has seen sales dip about 15 percent from a year ago. "In a recession, nice restaurants are one of the first things they cut out."

Darlene Lascano, 45, said her Suffolk family used to eat out many nights each week, finding it easier with the busy after-school schedules of two teenagers. "It's just too expensive now, especially with a family of four," Lascano said.

She said she has learned to use herbs and spices to make dishes as good as or better than those in restaurants. "Now, I try to get home to fix a nice, decent meal," she said, "And I'm really saving."

Lascano still splurges but waits for Restaurant Week events twice a year. Then, the fixed-price deals ease the costs to eat at the more pricey restaurants in Norfolk and Virginia Beach.

From their retreat, Ranhorn and Leutner decided to change their menu, reducing entrees to an average of $25 from a previous range that topped $40. They offer a half-rack of lamb for $28 instead of a full rack for $39, though they give diners the option of ordering the larger size.

"We brought the prices down. We brought the portions down," Ranhorn said. "And we actually made it more affordable for more people."

The pair also own the more casual Velvet Lounge on Granby Street, which remains closed while the owners await renewal of their license from the state Department of Alcoholic Beverage Control.

Eric Stevens and Karl Dornemann decided last week to close Locks Pointe Restaurant, which has operated for 25 years in Chesapeake. The closing has more to do with the real estate than the restaurant's sales, which have fallen slightly in recent months.

The owners set up a separate company, The Pointe LLC, to buy the property, but it filed for bankruptcy late last year. The property's value has fallen too much for them to continue the venture, Stevens said. They plan to shut down April 12.

The partners, who also own Bardo Edibles + Elixirs in Norfolk, have made other adjustments to cope with economic instability. They set up a consulting company to run food operations for three local hotels, which gives them a stake in the proceeds but diminishes their risk.

They remain "cautiously" bullish on the outlook for Hampton Roads restaurants, Stevens said. They are about to begin construction on Still, another "small plates" concept like Bardo planned for downtown Portsmouth. And Bardo's business has inched up slightly from last year, Stevens said.

"At Bardo, we have what we call professional diners," he said, referring to customers who make dining a priority and have a unique love of food. "It's their entertainment."

Those consumers continue to spend money on meals, Stevens said. Locks Pointe has depended on less-serious eaters who cook at home or order a pizza more often these days.

"It's that fine-dining diner that we used to see twice a month, we're now seeing once a month or every other month," Stevens said.

Bo Perkinson and his wife are among diners who have continued their frequent restaurant jaunts. They rotate among a variety of eateries - from the casual Italian chain Olive Garden to the locally owned fine-dining room Steinhilber's in Virginia Beach.

"I eat out - out of seven days - about five nights a week," said Perkinson, 55, who lives in Chesapeake. "I work hard, so I enjoy it."

Eat: An American Bistro, at the Virginia Beach Oceanfront, still welcomes a steady stream of regulars from the nearby North End neighborhood and decent crowds on Thursday, Friday and Saturday nights, owner Erick Heilig said. A spectrum of entree prices aids Eat's appeal in a tough economy, he sai d, allowing diners to choose the $16 meatloaf instead of the $38 veal chop.

He has heard some patrons talk of tightening their budgets. "Midweek, I've seen it slow down a bit," Heilig said. "It's a concern, but I'm an optimist."

At Fusion, where sales have slowed the most among Ranhorn and Leutner's restaurants, more customers are coming to Ladies Night on Wednesdays for half-price appetizers and drink specials. Heilig also has noticed a boost in traffic at Eat on Monday nights, when he offers bottles of wine for half off.

For restaurants, wine serves as something of a barometer on the economy. "I'm seeing more people order wines by the glass rather than go for the bottle," Heilig said.

Wine aficionados continue to clamor for unique and hard-to-find bottles at the highest end but are eschewing the expense for a more-common label, even on a finer wine, said Bill Averett, sales consultant in Virginia Beach for Roanoke Valley Wine Co., a distributor of specialty wines based in Troutville.

The diner who never ordered a $100 bottle but spent $50 to $80 on wine has dropped to "the value under $40," he said. Those who would have paid between $35 and $50 a year ago are now ordering by the glass.

"It's not that they're quitting drinking wine, it's just that they are spending less money on a bottle," Averett said. "And I think they are looking for more bang for their buck."

Carolyn Shapiro, (757) 446-2270, carolyn.shapiro@pilotonline.com



ADVISORY: Users are solely responsible for opinions they post here and for following agreed-upon rules of civility. Comments do not reflect the views of The Virginian-Pilot or its Web sites. Comments are automatically checked for inappropriate language, but readers might find some comments offensive or inaccurate. If you believe a comment violates our rules, click the "Report Violation" link below the comment.

Attack of the chains

I suspect the increase in higher end chains in Town Center is having an impact on local restaurants. They're always packed on a weekend night with lines out the door so there's not exactly a shortage of customers. The food isn't better so it really comes down to who has the marketing cash.

I find that it is also

I find that it is also costing about $9 to eat out for lunch.

Mabye this is a good thing

We go out about once a month or less, but it just depends. I've never had a problem paying for a good dining experience, but I hate a lousy one. The thing is, we firmly believe in eating with the kids around our own kitchen table. That's how we were raised and that's how we raise our kids. Our economy is out of contol, which will definately make our next president a democrat, expecially with John McCain claiming he doesn't know anything about economics. Another issue for us is portion contol. We are not an obese family, we watch what we eat, and we try to eat healthy. The cost of living has and will continue to affect us all for some time to come even though we can't convice Bush and real estate agents of that. When the economy is down, one thing is for sure----people drink more! That's good news for bars especially if they allow smoking. LOL

$16.00 Meatloaf?

And it aint even Momma's! Really, now. Two slices of meatloaf might cost $1.50 to make. That's some serious ambience. Why would such an upscale place even sell meatloaf?

This could be a blessing in disguise for restaurants and patrons

Rather than the usual fat and cholesterol laden menu options appearing in many restaurants, perhaps its time for a paradigm shift towards healthier, vegetarian items to appear on the menu. With vegetables costing a fraction of what meat-based raw goods cost, restauranteurs have the opportunity to apply some creativity to bolster the bottom line, and restaurant patrons will have healthier choices.

Prices up, Quality down

Recently wifey and I ate at the Anchor Inn out at the VB courthouse. Unfortunately it is a shell of its former self. We were surprised to discover that an entree now only comes with one side - ridiculous. Plus we were the younger patrons in the place - and we are middle aged!
Sadly, this restaurant is following the lead of many - less is the new standard.

Downsizing leaves you hungry

My family enjoys a spontaneous meal at various neighborhood restaurants. We frequent Hot Tuna among others. Last week we dropped in for a late bite. We were surprised by the new menu. Prices went up and, maybe it was just the new lay out, but the choices seemed to have gone down. The service was fine, but the food took a very long time to arrive. When it did, it shrunk. “Honey, they shrunk my meal.” The food was fresh and tasty as usual, but much smaller. They charged me extra for a small plate of grilled vegetables. I did not want rice or fries with my meal. My daughter’s kid’s meal was minute. My husband ordered a burger. This is probably the best buy. He had more food than I who ordered a $20.00 entrée, the Seared Ahi. It was a good thing I am on a diet. My daughter and I left hungry and disappointed that one of our favorites is clearly feeling the pinch of the economy.

It's the economy geniuses

So here is the way it works. When home values were rocketing, everyone was feeling good. They didn't understand that the basis for the value rapidly increasing was un-sound and would eventually reverse. But by the values jumping many people were feeling good because of appreciation, and others were feeling really good because they were making lots of money on the housing industry (Finance, sales, construction, etc). It's called the Wealth Effect. People like ODU Economists couldn't figure it out in 2004 and 2005. But now it's gone, and it's all crumbling, since the foundation for the run up wasn't sound. So now people in many luxury industries fueled by the middle class will have cuts in business. Autos, boats, anything major bought on HELOCs, home renovations, will all see lower sales. It's not rocket science, unless your a high paid economist who is actually supposed to be able to figure this stuff out. When our supposed leaders say they were blind sided by it, feel scared.

Lol

I remember when a friend was in town and we decided to all hit up Todd Jurich's Bistro. It's the 5 star place down near Nauticus. While the food wasn't bad, the service wasn't good. I assume it might be because we weren't 65 years old and in a suit. We didn't show up in shorts and flip flops, mind you. I know I've met up with fellow "hacker" friends in Vegas and Philly, and we went to some places with much higher bills and better food, worse dressed, and had no issues. 4 of us in Vegas at Mortons, and waitress received $150 or more in tip. It wasn't based on looks or nothing, she actually tended to the table and did a good job. Don't know what was up with Todd's but I notice other people had the same impression.

new math?

How is $28 for a half-rack of ribs better for the diner than $34 for a full rack? What kind of new math is this? Please tell me how this is hurting the restaurants and not the restaurant-goers.

It will be a long time

It will be a long time before I pay $16.00 for meatloaf.

Another way to look at it.

Maybe some of the "upscale" diners are just tired of getting gouged by inflated high prices?

Comment viewing options

Select your preferred way to display the comments and click "Save settings" to activate your changes.
Please note: Threaded comments work best if you view the oldest comments first.

More Business Stories

More articles from: Business rss feed   


Toolbox