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A war of words over the future of DePaul hospital

Posted to: Business Health and Medicine Norfolk

Bon Secours’ stand
Bon Secours officials see their plan as a way to serve growing populations while maintaining the hospital’s Catholic ministry in Norfolk, which has done high levels of charity care over the years. A promotional flier touting “A Bold Vision Of Caring For The Community” is just one of the marketing efforts from Bon Secours Hampton Roads Health System of its plan to reorganize.
A Bon Secours spokeswoman declined to say how much the nonprofit Catholic health system is spending on marketing efforts.
For more information, go to www.bonsecourshamptonroads.com.

Norfolk’s stand
A full-page ad in The Virginian-Pilot warning readers to “Act now – the life you save could be your own” was paid for by the city of Norfolk. Norfolk officials believe Bon Secours’ 64-bed proposal for DePaul Medical Center is too small and fear that patient care will be compromised. The city hired a health care consultant who determined that DePaul should have 134 beds, with a larger intensive care unit and emergency department.
Norfolk expects to spend about $50,000 with a local public relations firm hired to help a residents group, DePaul Emergency 134, get the word out, said Bernard Pishko, Norfolkcity attorney.
For more information, go to www.depaulemergency134.org.

What’s next
A July 18 public hearing has been postponed. A new date has not been set. A 30-day postponement was requested by Bon Secours Hampton Roads Health System.

Previous: How big does DePaul hospital in Norfolk need to be?
Previous: Bon Secours hospital braces for red ink, cuts 30 beds

NORFOLK

A Bold Vision Of Caring For The Community, touts a promotional flyer from Bon Secours Hampton Roads Health System of its plan to reorganize.

Act now - the life you save could be your own, warns a full-page ad in The Virginian-Pilot paid for by the city of Norfolk. In it, its sponsors warn of the dire effect they believe Bon Secours' vision will have on its DePaul Medical Center.

In advance of a public hearing next week, the war of words between the Norfolk city officials and Bon Secours has become especially heated - and costly. Norfolk expects to spend about $50,000 with a local public relations firm hired to help a citizens group, DePaul Emergency 134, get the word out, said Bernard Pishko, Norfolk city attorney.

While that's public money, Pishko questioned how anyone could even think to question the city's spending of it.

"No doubt about it, the city is working toward adequate hospitals. The city wants health care for its people," Pishko said. "There's a humongous issue here. It is a life-and-death one."

Besides, Pishko said, what the city is spending is a "pittance" compared to what nonprofit Bon Secours has spent on marketing its vision - money he said it should be spending on health care.

"They're spending a small fortune in their spin on abandoning their services to the poor," Pishko said. He added that Bon Secours has held expensive catered events where they have been "plying people with drinks and shrimp cocktail."

Perhaps not surprisingly, Bon Secours sees things differently.

"It's really disheartening to see the city questioning the mission of the Sisters of Bon Secours," said Lynne Zultanky, Bon Secours spokeswoman. "These types of negative comments do not advance the cause of health care for the citizens of Norfolk."

Zultanky declined to offer a figure for how much the Roman Catholic health system has spent on advertising and marketing of its reorganization plan. She also declined to comment on whether the city funding of the DePaul Emergency 134 group was appropriate, saying that the back-and-forth in the media was counterproductive.

"These are emotional and exhausting one-way conversations," Zultanky said. "We really would prefer that we sit down and discuss the community health needs of the citizens of Norfolk."

The disagreement over the future of DePaul erupted publicly in June when Norfolk withdrew its support for Bon Secours' plan to reorganize.

Bon Secours officials have stressed that DePaul is losing too much money to be sustainable, with $7 million in losses expected this fiscal year. Underscoring that, Bon Secours took 30 of DePaul's beds out of service on Wednesday.

Bon Secours officials see their plan as a way to serve growing populations while maintaining the hospital's Catholic ministry in Norfolk, which has done high levels of charity care.

Under the proposal, which must be approved by the state health commissioner, Bon Secours would build a new, but greatly downsized, 64-bed hospital. Ninety of DePaul's current 238 licensed beds would be transferred to a new proposed hospital in the Princess Anne section of Virginia Beach and 48 of Bon Secours Maryview Medical Center's beds in Portsmouth would be transferred to a proposed new hospital in northern Suffolk.

After the state health commissioner's office rejected a similar plan Bon Secours submitted last year, Norfolk hired a health care consultant who determined that DePaul should have 134 beds, with a larger intensive care unit and emergency department.

"The need for beds is not as great as it was, but what DePaul is proposing is not enough," said Bruce Holbrook, leader of DePaul Emergency 134, which was started to support the city's plan. "It's simply not enough."

Holbrook is a past member of the Bon Secours DePaul Health Foundation and a longtime Norfolk resident. Part of the problem is that "DePaul is being run by people from out of town," he said of Maryland-based Bon Secours Health System, which has divisions in several states.

DePaul Emergency 134 is listed as a citizens group, but its work is primarily paid for by the city of Norfolk, which has commissioned the services of the public relations firm Goldman & Associates.

"The city funded our services as part of the education campaign for the city," said Dean Goldman, the Norfolk's firm's president.

Goldman said the firm designed and is managing DePaul Emergency's Web site, helping with a letter-writing campaign and encouraging people to go to the public hearing in Chesapeake. He said they're looking into the possibility of providing transportation to the hearing.

Since the Web site became publicly known at the end of last week, it typically has had between 70 and 100 visits a day, said Audrey Knoth, executive vice president at Goldman.

Knoth said that those who are visiting "are really going to each page, studying the documents.... They're very interested in this issue, they're studying the details of it."

Nancy Young, (757) 446-2947, nancy.young@pilotonline.com



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DePaul Hospital fiasco

Once again the Mayor has stuck his nose into the wrong hornet nest. All commenting readers support Bon Secours to manage their own business affairs without interference by the City. Oh, by the way, go to the City's $50K website and you will not find any blog for feedback since Big Brother City already knows what is best for its citizens and does not require their input. The facts are that DePaul has already shut down their heart facility, O.B. facility, and most of its emergency wing. Does the City really want to save a few extra minutes of ambulance time for ambulances that charge a flat rate per ride whether going to DePaul or to SNG ? That makes as much sense as subsidizing million dollar condos downtown and chasing off the Federal Courts when the reality was a land play for boosting the imputed value of a condemnation property. That really worked well, didn't it ? Keep the City out of the propping

The "what have you done for me lately?" mentality

The sisters of Bon Secours have been on Granby Street for over 150 years, fighting yellow fever and all kinds of things that probably sent city leaders of the time fleeing to safer, rural areas.
City leaders, with their typical 20-year-careers, are only looking at what the hospital has done since they were elected. See the disconnect? They don't know, nor care about, the history. It is just the very idea that Bon Secours could have the "audacity" to disagree with the financial study the City conducted on how many patients Bon Secours should treat. Most of them charity cases, by the way, because somehow we can get people from Virginia Beach by ambulance to Sentara Norfolk General's Heart Center and other critical care facilities but no one can get the indigent from Granby Street over to Hampton Boulevard before their health becomes a crisis for them! I agree with other posters--let Norfolk General share the load! Cheers, MGM

mayor wasting money on public relations

Its is funny that mayor of norfolk could find 50.000 thousand dollars to spend on a public relations firm ,in order to justify to keep an aging charitable hospital to stay open !The money would have been better spent for all the homeless and indigent patients who are seen at depaul for free .depaul has been doing charitable care for over 150 years, unfortunatley the mayor norfolks track record is not as charitable!

They call it "Astro-turfing"

Astro-turfing -- "A neologism for formal public relations campaigns in politics and advertising which seek to create the impression of being spontaneous, grassroots behavior, hence the reference to the artificial grass AstroTurf". Besides, if what I hear is correct, if Bruce Holbrook's contributions to this effort, equaled his contributions to the DePaul foundation when he was on the board, they couldn't have afforded a crayon drawn flyer. Had to be coming from somewhere else. Sad it was from the Norfolk taxpayers.

Why has Sentara escaped any criticism?

The city of Norfolk, and many others, are all in a huff that DePaul wants to move beds out of Norfolk to other cities. Yet no one, not once, has ever commented on the fact that Sentara just moved 30 beds from Norfolk to Suffolk. If Norfolk losing beds is such a big deal, then why is it okay that Sentara moves beds but not Bon Secours? Why doesn't anyone hold Sentara more accountable for their non-profit status? Why should Bon Secours alone hold the burden of caring for the indigent?

Sounds like misrepresentation to me....

Wait a minute. The City of Norfolk hires a public relations firm to act as a group of concerned residents of the city? This borders on fraudulant activity.....

IF IT WAS PROFITABLE

One would think that if it were profitable Bon Secours would add more beds. Seems the City knows more about the health care business then a private professional business. On that note what is the City doing spending my tax dollars on this while our schools, roads and police need help.

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