The Virginian-Pilot
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Circuit City Stores Inc. will close its 567 U.S. stores, including five in Hampton Roads, and immediately lay off most of its 34,000 employees, the company announced Friday.
Liquidation sales will begin as early as today as the company moves to shut down by the end of March, Circuit City said in a news release.
The Richmond-based electronics retailer filed for Chapter 11 bankruptcy protection in November in an effort to reorganize its finances and stay in business. Weak holiday sales crippled those plans. U.S. Bankruptcy Judge Kevin Huennekens approved the company's liquidation after it failed to find a buyer.
"We are extremely disappointed by this outcome," said James Marcum, Circuit City's vice chairman and acting president and chief executive officer, in a statement. "Regrettably for the more than 30,000 employees of Circuit City and our loyal customers, we were unable to reach an agreement with our creditors and lenders."
Four firms specializing in liquidation will begin arriving in stores this weekend to sell off the company's merchandise to pay creditors, Circuit City said.
The retailer has 22 stores in Virginia, including those at Janaf Shopping Center in Norfolk, in the Greenbrier area and on Portsmouth Boulevard in Chesapeake, on South Independence Boulevard in Virginia Beach and in the Oyster Point area of Newport News.
"It's a shocker," said Devon Simpson, an 18-year-old sales associate at the Circuit City in Norfolk. "If it wasn't for me looking at my cell phone and reading the news this morning, I wouldn't have known about it."
Employees knew about the bankruptcy, said Justin Walker, a 20-year-old sales associate at the same store. "We were told... that someone would buy us and everything would be OK."
Managers have provided only limited information, Walker and Simpson said. Neither knew that the company plans to provide employees with 60 days of pay and benefits.
"This was the best job I've ever had," Walker said. "The retail market's so shaky right now that it's going to be a tough situation. I've just got to stay optimistic and pay my rent."
The liquidation ends a 60-year run for Circuit City, which became the nation's second-largest electronics seller.
Samuel S. Wurtzel founded the business in 1949 as Wards Company, selling televisions in Richmond. It grew rapidly in the next three decades. Executives changed the name to Circuit City Stores Inc. in 1984 as it launched its home electronics superstore concept. Sales hit $1 billion three years later. Taking the superstore concept to used-auto retailing, the company launched the CarMax chain in 1993.
But Circuit City began struggling against growing competition from newcomer Best Buy and discount retailers Wal-Mart and Target. After several efforts to reinvent itself, Circuit City tumbled into bankruptcy.
It's "very, very sad," said Alan L. Wurtzel, the founder's son and an executive at the company until 2001. "I feel particularly badly for the people who are employed or until recently were employed."
Wurtzel has said before that Circuit City didn't take the threat of rival Best Buy seriously enough and was too focused on making a profit in the short term instead of building long-term value.
Circuit City had trouble "keeping up with the demands of today's consumers," said Margie Johnson, a national retail expert. Consumers are fragile "and they quickly go to where they're better served."
The company's failure is unfortunate because it brought "some good, competitive spirit to the marketplace," said Johnson, who owns the Virginia Beach-based consulting firm Shop Talk.
Credit Suisse analyst Gary Balter told investors that Circuit City's demise will help Best Buy cement its position as the market leader. Best Buy's shares rose 8 percent to $29.34 each in trading Friday.
Circuit City's locations in Canada may yet be sold as a going concern and will continue to operate.
Four companies - Liquidators Great American Group, Hudson Capital Partners, SB Capital Group and Tiger Capital Group - won the right to liquidate Circuit City's assets in a court-sanctioned auction. The retailer's creditors are guaranteed to get the first 70.5 percent of the value of the inventory, which is worth as much as $1.3 billion.
Stockholders will probably get nothing, Circuit City said.
Liquidation s often offer good bargains, Johnson said. "In most liquidation cases... there's kind of a progressive markdown, but usually there's some great values from the beginning."
The company had no choice but to liquidate, Marcum said. "This is the only possible path for our company."
The Associated Press and Bloomberg News contributed to this report.
Kathy Adams, (757) 446-2583, kathy.adams@pilotonline.com

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re: Slow down vultures
Ethan wrote:
>>>To the folks thinking of the great sale, slow down. CC will sell the inventory to a liquidator. The liquidator will mark it up. When CompUSA went out of biz people had stories of proof of markup before the discount.<<<
Just got back from CC (looking for miniDV's and DVD-/+R's. The salesman told me himself the televisions had been marked-up 30% and other merchandise not previously marked (CD's DVD's) had a 20-30% mark-up on them as well.
I saw a LOT of people walking out with printers, computers receivers, etc...
...SUCKERS!
Shrinking Marketplace
It used to be I'd talk to the audiophiles at Circuit City to find out everything I need to know and then go compare prices with Best Buy, Sears, CompUSA and online stores. Circuit City sales prices usually beat the competition, which was good because if you had a problem they were great at supporting the products and the the techie/geeky guys were so knowledgable about solving things; plus they had what they advertized in stockor you could buy it online and pick it up in the store a few miles down the road.
Its a shame us moving another step closer to Walmart being the only place to buy things. Maybe Crazy Eddie will come back to save us
Have to say: "Good Riddance!"
I used to be a loyal Circuit City customer up until about three years ago. Their "employee and store makeover" killed their business. There was an obvious lack of supervision, employees standing around in groups and not actively engaging customers, playing music so loud you could not hear yourself think, stores disorganized, when you ask a question of an employee it was like you were intruding on their break time. This was plain and simple a management failure. If CC was a pleasant shopping experience instead of torture for shoppers, they would have stayed in business. I am always willing to pay a little more for products if the customer service is outstanding. As soon as I feel "unwanted" in a store, they will not get my money regardless how much I need their product.
Here's the good news
For all you folks who are happy to see the demise of CC because of the ghetto rap or whatever, now you've got 3 choices for your electronics. Best Buy, Wal-Mart or go online and wait for the item to be shipped. I wonder if Best Buy is going to be lowering their prices now that there's one less competitor in the market.
The "System" still works
Here in Tucson, we have four Circuit City stores. I rarely go there as I find their prices way out of line and the sales staff to be either ignorant of the product or extremely pushy.
After reading this article this morning, I went to the closest Circuit City to reap some bargains. The pimply faced high school dropout that worked in the HD TV department claimed to know nothing about the bankruptcy, even as "Liquidation Mark Down" price tags were being placed on the products all around him, reductions of about 10%. He also knew nothing about HD TV's. And I think that therein lies the problem. Inadequate staffing and prices that are STILL way out of line.
Notice to "Big Box" retailers: You must hire people who are adequate for the job, personable, knowledgeable, and who enjoy selling product. Your prices must be in line with other retailers; remember that as consumers and armed with the internet, we can compare/shop before we leave home. The only thing you can really "sell" today is Customer Service and Circuit City had none. I'm glad to see them go.
Good One!
Submitted by jpjones on Sat, 01/17/2009 at 12:51 pm.
"...I guess someone, somewhere in marketing has told retailers that the demographics they are seeking like shopping with loud music playing. Not me."
Laughing at the thought of its Target Market Segment being of the "loud music genre". That was a good one.
Slow down vultures
To the folks thinking of the great sale, slow down. CC will sell the inventory to a liquidator. The liquidator will mark it up. When CompUSA went out of biz people had stories of proof of markup before the discount. Before you buy, find out what new costs online and make your decision that way. The liquidators may also bring in inventory from other sources to try to make extra money that way. I wouldn't look at it as a true distress sale. Approach with caution!
sad but Oh well.
CC & BB replaced experienced staff with goofballs in store shirts who like to talk down to you. I shop online now.
Nothing to do with the CC issue, but
several posters have commented on the "too loud music" in the stores. It's not just at electronics stores. I recently walked out of Hall Nissan on Bonney Road because the booming music was giving me a headache. I guess someone, somewhere in marketing has told retailers that the demographics they are seeking like shopping with loud music playing. Not me.
Another one bits the dust
It's only going to get worst with Obama in office so be prepare for more businesses to be closing. I blame poor management at the top for their problem not poor sales.