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Local ATM skimmer devices are giving thieves keys to cash

Posted to: Crime News Virginia Beach

VIRGINIA BEACH

The Secret Service and other agencies are investigating an ATM skimming scam that  has stolen financial information from at least 25 victims throughout the region.

The investigations, which apparently began with the discovery July 31 of an ATM skimming device at the Wachovia Bank at 4287 Holland Road, also involve Virginia Beach, Newport News and Richmond police.  

A surveillance camera caught a man and woman installing the device, which records information from the magnetic strip on customers’ ATM cards, according to a search warrant affidavit filed in Virginia Beach Circuit Court. Officials removed the illegal device and warned customers to check their bank accounts for fraudulent withdrawals.

Since then, 20 to 25 victims have come forward in Virginia Beach, said Officer Jimmy Barnes. Police also identified five victims in Newport News.

There may be more, Barnes said. Investigators have discovered other skimming devices, but he would not disclose how many or where.

The skimming devices vary, but some fit over the ATM card slot and are disguised to look like the actual ATM apparatus.

“Consumers need to be ... on the lookout for anything unusual at ATMs, gas pumps or any other places they’re using their cards at an automated system,” said Susan Grant, director of consumer protection at the Consumer Federation of America.

Jerry Scheuer of the Secret Service’s Norfolk office said police and the Secret Service are sharing information and photos, but did not provide more information.

The information stolen at the Wachovia ATM was transferred onto other cards and used to make withdrawals in Richmond and Chesterfield, police said. Information obtained from ATM cards was used  to withdraw more than $8,000 from the Virginia Beach Commonwealth Bank ATM on North Mall Drive on Aug. 10. One day later,  Richmond police released an ATM surveillance photo of a man who they say made five fraudulent ATM withdrawals in the city on Aug. 8. He used cards with information skimmed from cards in Virginia Beach, the police said.

Two people were caught on the camera at Wachovia’s ATM installing the skimmer: a woman in her 20s and a man in his mid-20s to early 30s, Beach police said.

Investigators think those involved might be from Eastern Europe, possibly Russia.

“These individuals work in teams to commit this type of financial crimes, which are common with the Eastern European community,” Detective Jerry R. Cale wrote in the warrant.

Virginia Beach’s case is not the first in Hampton Roads. Chesapeake police reported finding a skimmer last September at the Bank of America at 4301 Indian River Road.

A Chesapeake woman who  had used that ATM reported finding a fraudulent withdrawal in Northern Virginia from her bank account, said a police spokeswoman.

Newport News police said they have identified five victims of identity theft that might  be related to the Virginia Beach investigation, said Master Police Detective Lorain Crain.

Crain said money in those cases had been withdrawn at ATMs from Richmond to Virginia Beach.

The U.S. Attorney’s Office for Virginia’s Eastern District recently prosecuted two men living in Maryland who stole bank information using ATM skimmers in the Washington area.

Konstantin I. Sintsev pleaded guilty to bank fraud and aggravated identity theft, and was sentenced Tuesday to 51 months in prison followed by three years of probation. A judge ordered him to pay $240,260 in restitution to victims.

A co-defendant, Vitalijs Balsevics, pleaded guilty to conspiring to commit access device fraud and aggravated identity theft. He was sentenced to 42 months in prison and ordered to pay $204,216 in restitution. He is to be deported after serving time.

Court records from that case paint a picture of how the fraud works:

Between April and August 2008, the men attached a strip reader, or skimmer, to Chevy Chase Bank ATMs in Washington and Virginia. Another device recorded PINs.

After watching the ATMs for several hours, they removed the skimmers and left. They downloaded the data onto other cards, which were used to make fraudulent withdrawals.

“Really the burden lies on businesses to detect skimmers,” the Consumer Federation’s Grant said. “They’ll much more easily be able to recognize if there’s a skimming device than the average consumer would.”

Patrick Wilson, (757) 446-2957,  patrick.wilson@pilotonline.com

Kathy Adams, (757) 222-5155,  kathy.adams@pilotonline.com

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Safety First.....

I always try and use the 7-11 ATM's they are watched by employee's and I feel safer being indoors. It would not go unnoticed someone slipping a camera or any other device into an ATM with a clerk present.

Out Fox the Fox

We need to come up a way to out fox the fox,Got to be something they can do to the machines so this can't happen.

Mr. Wizard

You seem to be a bit mis-informed, if at all. The banks/Credit Unions WILL give you back your money. If you prove in a timely manner you were the victim of fraud. I used my ATM for the first time in three weeks at a gas station. Four hours later, while I was sleeping, $500 wsa withdrawn from an ATM in Military Circle. With a police report and statement from me, I was given back my money in a week. Check your statement everyday. Report all errors immediately. Ask for help. DO NOT demand it.

Happened to me too

I agree with Pheonix82. Last year $800 was taken out of my acct in GA while I slept in bed in Northern, VA. The thieves made 2 withdrawels, one of $100 (my guess to test things out) then $800. Because I check my statement daily, I immediately noticed the unauthorized transaction. I called the bank (Wachovia) whom investigated it and returned my money within 5 days. My hometown is Va Bch so I visit on a regular but couldn't recall using my card as a debit until it dawned on me I had used it at BOA (Military Circle). Needless to say, it was an experience I wish to happen to no one. As others have expressed, pay attention to your surroundings and pay closer attention to your bank statements.

That Magic word

"IF" you prove in a timely manner you were the victim of fraud." You say.

That's one big if.

"Check your statement everyday." You say.

Due diligence is a must.

Read the fine print on your "terms and conditions". There you will see the real contract.

What does IT say?

Surprised?

Not in the least surprised.

Not in the least surprised. I read it BEFORE I signed it.

It depends on the bank too.

Right after we started a two week vacation, our account was hacked. Our bank caught what was going on and put a halt to any more withdrawls. We were fully refunded and we were able to set up a secure account while we were away.

Lesson learned: bank with a company that keeps tabs on your account. Work with them to keep your account as safe and secure as possible. Be smart and do check your account regularly and do report any errors. The 'fine print' is one thing: them keeping good customers is quite another.

I guess you had a very bad experience with something like this at one time or another. You might want to think about switching banks . . .

Kudos

I have been with the same bank for 10 years and NEVER had a problem. When my purse was stolen, I immediately called police, filed the report, called bank, credit card companies, etc. The thief had used my check-card within an hour of the theft - but, my bank covered me; my money was reimbursed within 24 hours - without a copy of a police report (which I did supply 2 days later). On a trip out of state, my bank called my cell phone to confirm I was in possession of my card. I love my bank, no IFs about it. Oh, and my bank reimburses me for the fees charges by other ATMs. Did I mention I love my bank?

Devices

When you go to any ATM remote location always try and move the device that you put your card in. These devices aren't secured very tight and can be moved easily. if you find one call the police immediately don't try and take it. The crooks are close by somewhere watching I am sure.

Technology to the rescue

Not to worry. The answer is for the banks to install biometric ATMs.

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