Condo assessments are breaking point for some

Posted to: Business Realty News

Every month for the past five years, Catherine Johnstone faithfully paid the monthly home-owner-association dues for her two-bedroom condominium in Virginia Beach.

Johnstone's monthly payments alone add up to nearly $9,000 over the five years. She assumed a portion would be held in reserve in the event any major renovations were needed at River Cove Point, her community, situated on the banks of the Lynnhaven River's Eastern Branch.

In April, however, the condominium association sent letters to homeowners saying that a major renovation was needed at the 138-unit complex, built nearly three decades ago. The community board wanted to have about $2 million of work done to replace siding on the buildings and repair wood structures that had been damaged by rainwater.

Each homeowner would be required to pay a special assessment ranging from $12,000 to $15,000, the letter stated. Home-owners would have just three months to start making payments.

A special assessment is a common method used by condo boards, co-ops or home-owner associations to pay for expenses not provided for in the annual budget. The tactic also is frequently the subject of much contention between members of the community and a source of angst for individual home-owners who must come up with the money.

The Select Group Inc., a Virginia Beach-based firm hired to handle the day-to-day operations of River Cove Point, sent several letters to home-owners explaining that city code enforcement officials had cited the community and threatened "strong legal repercussions" if the buildings weren't brought up to code.

The firm encouraged home-owners to refinance their condos or take out a home equity line of credit to pay for the special assessment.

Finding $13,000 tucked away somewhere is a difficult proposition for Johnstone. The $660 monthly mortgage payment was hard enough for the 51-year-old single mother, who was laid off recently from a nearby T.J. Maxx.

"This couldn't come at a worse time, with the way the economy is," Johnstone said. "I called several banks to try to get a loan, but they turned me down. One of the neighbors told me God will take care of it. Don't get me wrong, I believe in God, but God's not going to give me $15,000."

After she missed the initial installment of $4,057 due July 10, The Select Group dispatched a letter threatening legal action against Johnstone if she failed to pay. Ultimately, the condo association could foreclose on her property.

"I couldn't understand where the money I've been paying every month went," she said.

Johnstone is looking for a job but said she and her daughter Michelle, 16, might have to move in with her parents if she cannot find the money.

Complaints from home-owners about special assessments are somewhat common, said Heather S. Gillespie, ombudsman at the Common Interest Community Board in Richmond, a state office created to help settle disputes between associations and condo owners.

"If I lived in a condominium and the board said I'd need to pay $15,000 in three months for a special assessment, I'd have a stroke," Gillespie said. "This is a tough, tough time. Many people don't have jobs, and they're just trying to make ends meet. This can be devastating."

Virginia law requires that condo communities have a study of their reserves done every five years. The associations are tasked with setting aside money in case of any unexpected expenses, Gillespie said. In many cases, however, associations don't keep enough in reserve.

"If a condominium is adhering to the law and is having the reserve studies done, and they're looking forward and taking into account some sort of major renovation needed in the future," the need for a special assessment should be rare, Gillespie said.

At River Cove, the association's annual budget covers only normal building maintenance, legal advice and payment for the management company, said Jeanne Lauer, the association's attorney. Last year, the community's annual budget was just shy of $327,000.

Most condo communities have the option of taking out a loan to pay for repairs and renovations, avoiding the need of a special assessment.

River Cove's governing documents, however, did not give the condo association the power to apply for a loan, Lauer said. Last fall, the board tried to change the rules but did not get enough homeowner support. So they moved forward with the special assessment.

"When a property goes up for sale, you have to disclose that Virginia Beach code enforcement says this place is uninhabitable," Lauer said. "Pretty soon, you're going to see property values go down."

Lauer said it's unlikely that the association would move to foreclose on any homeowners who don't pay the assessment.

"It's a terrible time to pay out this sort of money, and we didn't ask for the timing certainly," Lauer said. "The bottom line is, the work had to be done."

Code enforcement officials inspected the community in February and cited the buildings for having peeling paint, rotting siding boards and rusted fireplace caps, said Wells Freed, the administrator for the city's housing preservation office. The office's inspector also found some buildings where staircases had pulled away from the exterior walls.

In several letters this year, The Select Group told home-owners that renovations were urgent and, as result of the citations, could not be delayed.

While home-owner associations are responsible for keeping buildings up to code, punishment for being out of compliance typically amounts to a few hundred dollars in fines for the first offense, Freed said.

"The Select Group had already started working on a plan to bring things up to code before code enforcement ever inspected the community," Freed said.

In a bid to fight the special assessment, several home-owners there hired Norfolk attorney Scott Konikoff, who declined to comment or offer any insight into what recourse the home-owners might have.

Gillespie said there is little home-owners can do to avoid a special assessment without banding together and calling a special meeting within 60 days of the notification.

"If I would ever say something to people who move into these associations, they need to know that these things could happen," Gillespie said. "It needs to be part of the thought process when they're buying."

Josh Brown, (757) 446-2318, josh.brown@pilotonline.com

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wow....

This is a nightmare. This association should have had ample reserves. Was there no audit or reserve study in ANY of those 30 years? This should be investigated.

The Select Group Needs to be Investigated

Who oversees how the Select Group manages its properties and the money of their associations? Does the Select Group do its job by following up on all repairs? Does The Select Group mismanage association funds? It sounds like they are not doing a very good job managing thier properties. I've heard all kinds of horror stories about special assessments on Condo Communities that are managed by the Select Group. Perhaps the Virginian Pilot should do an expose on that property management company. After all, we're talking about families and their homes! It is scary! And these condo owners can't even write off a portion of their condo fees on their income taxes. Perhaps some of the association should start filing lawsuits against the Select Group for mismanagement of funds or at least mismanagement of properties! They're obviously not following up on prior repairs. Someone needs to be held accountable.

Investigation

Monica, I completely agree. The Select Group charged me $10K for work that didn't even begin until after I moved out... and because I chose to the option they offered to pay in installments, they put a lien on my property, which I didn't know until it almost ruined my sale. (Because if you have $10K just lying around, why would you be living in a condo?) It turns out they put a lien on everyone who chose the installment option. I went down to their office to speak with someone in person, and they refused to speak to me; instead they made me speak with their high-priced attorney, who charged me $2K for the amazing privilege of speaking with them.

Transparency And Disclosure

I have attended one or two meetings over the years to know nothing gets accomplished,many issues ARE tabled and the BOD runs to "executive" session. They have also canceled many meetings and have not had one since June !With the state of the community spirialing, I am thrilled to see other owners posting comments.The issues within this community run much deeper than what was pointed out in the article.One might believe, from the article, that the owners were not in favor of obtaining a loan on behalf of the Association to aid in the expense.Ms. Lauer stated, " Last fall,the board tried to change the rules but did not get enough homeowner support".But what Ms. Lauer failed to further disclose to the public ,with her statement,was that the loan was the second line item on the "proposed" amendment.The first line item,and the most important,would be that the owners were also approving the board to have complete power of the governing documents!No, I don't think you would generate much support.The board and management of this community are very difficult to work with.Transparency and full disclosure to the members within the association,is the only way to keep the community on solid gr

Condominium Living!

Norm and Final Word you hit the problem right on their head - people want to live in Condo's with no responsiblity - they want everyone else to do the work - and they want to come home and kick back and enjoy everything around them -they don't want to know who takes care of what --until something goes wrong you will never hear from them - It is a thankless job to manage and make sure that these complexes are taken care of properly - because no matter what you do (damned if you do and damned if you don't)-

River Cove Point

Some homeowners (seven buildings, I'm told) were notified in June that they're now in a flood zone. Flood insurance must be covered in the master policy. When the Select Group finally got around to obtaining coverage (Select Group was notified in late June, and in late August got coverage on seven buildings) they failed to get coverage on building 3. Homeowners in building 3 were the first to notify Select Group of the flood zone changes. Because of their oversight, one homeowner now owes the mortgage company over $800 because the homeowner was given 45 days to get the flood insurance. Had The Select Group obtained insurance on building 3 when they obtained insurance on the other seven buildings, this cost would never have taken place. I can say this about The Select Group - they don't return calls, they are extremely rude, and they're incompetent.

I don't own a condo, but I do have a question.

You said:
..."I can say this about The Select Group - they don't return calls, they are extremely rude, and they're incompetent."

If what you say is true, why don't you fire them, and hire a company that does return calls, is pleasant to talk with, and above all, is competent?

Follow the money, Josh!

Lauer said "It's unlikely that the association would move to foreclose on any homeowners who don't pay the assessment" - so what, they'll just garnish the homeowners wages until they can't keep their mortgage current and are foreclosed by the bank...same dif, lady! Are you going to send a written letter to each homeowner guaranteeing the assoc. won't f/close due to it's own follies?? In addition, I'm no mathmetician, but if the one lady paid almost $9G in five years and there are 138 units, that'd be approx. $248,400 per year total in condo fees; therefore, if the budget is running $327,000, by golly, why didn't someone raise the condo fees in a timely manner so that the shortfall would not cause undue hardship? What exactly is $327G's paying for? Also, were the condo owners given the #'s on the top three contenders for the bid? Isn't that the law?? Don't the homeowners get to VOTE on who will imminently do the work or approve of the bids in any way?? Two million dollars worth of work doesn't just 'grow overnight' or even within a year's time..Issues had been ignored for quite some time and were eventually cited by the city!

run-a-round

To make matters worse, I can't seem to get a straight answer in the scheduling of repairs.. I own a unit in this community, paid my my assessment in full and on time, only to hear that those buildings in which everyone paid in full will be treated top priority in repairs/siding, meanwhile, my $12,500+ is being held hostage and accumlating interest for another. Asked about when my building would be in line for repairs and told "the time frame of expected completion is 18 months". I feel that I am being penalized for being proactive and very frustrated that there is no communication regarding the status of this project.

Where's the Accounting??

Probably as fishy as the accounting over at ODU's "Training Center" - huh? Is anyone really doing anything in the 'office' at River Cove Point?? Does anyone know what time it is??? Just one casual look at the outside common areas should jolt you back to reality! Isn't anyone else curious as to why the board is using monthly condo fees to pay for legal advice? And what kind of legal advice was it? How to avoid providing accurate and timely accountings on how owner's condo fees were being used? From what I know of 'boards', most just like to spout off about how they're voluntarily 'on THE BOARD', but the work remains undone in most incidents and the homeowners are now paying a mighty high price for having let 'the BOARD' handle their maintenance. I would be embarrassed to say I was on the board if the place I managed looked unkept - The city is just doing their job, citing what looks like 15 years disrepair...is someone on the board driving an Escalade??? Lawn care and an office bimbo is NOT all that was to be provided for owner's monthly fees!!!

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