Norfolk loses cruise line as Baltimore steams ahead

Posted to: Business News Norfolk Ports and Rail

NORFOLK

Bon voyage.

Royal Caribbean International's last roundtrip cruise from the city left Saturday, ending the line's run in Norfolk.

The cruise ship Enchantment of the Seas is moving to Baltimore, where it will be homeported beginning Friday, said Harrison Liu, a spokesman for Miami-based Royal Caribbean, which has sailed from Norfolk since 2007.

"It's not a reflection on Norfolk," Liu said. "It's about us being able to deploy a ship year-round out of Baltimore. We offer cruises where the demand is, and we believe that Baltimore offers the year-round demand that we're looking for."

In the spring of 2007, Norfolk opened its $36 million Half Moone Cruise and Celebration Center next to Nauticus, with hopes of capturing a share of the lucrative U.S. cruise market.

Recently, however, the city's cruise venture has been dwarfed by Baltimore's.

Since the 2006 opening of its $13 million cruise terminal, built on the site of a

former paper warehouse off Interstate 95, its business has grown dramatically, said Richard Scher,

a spokesman for the Maryland Port Administration.

This year it expects 91 homeported cruises - starting and ending in Baltimore - serving about 190,000 passengers.

Next year, it's anticipating 113 such cruises, with up to 240,000 passengers, Scher said.

Norfolk expects 11 homeported cruises this year - starting and ending in Norfolk, said Stephen Kirkland, the city's cruise manager. Counting cruises that just stop in Norfolk, the city will see about 60,000 passengers.

Next year, he said, Norfolk has so far scheduled six homeport cruises and expects to see about 40,000 passengers on those and from other cruise stopovers.

While Norfolk's passenger count includes visits from ships making stops in the city, Baltimore's restricts its count to only those passengers on cruises that start and end there.

"Of course I'm concerned about the numbers - that a facility that started off with excellent numbers, that years later the numbers are dwindling," Norfolk Mayor Paul Fraim said.

He cited a number of possible factors - the state of the economy, conditions within the cruise industry, different business models in Baltimore and Norfolk, and Baltimore's advantages as a "drive market" compared with Norfolk.

Scher pointed out that Baltimore's cruise terminal is a 10-minute drive from Baltimore's airport, about 90 minutes from major airports in Washington, and about two hours from Philadelphia's airport.

And in addition to being positioned in one of the largest population markets in the nation, Baltimore is in Maryland - the state with the highest median household income in the United States, Scher said.

Fraim, however, said he was pleased with the way the Half Moone facility has performed, not only as a cruise terminal, but as a venue for special events. His daughter's wedding reception was held there last year, he said.

Scher said that Baltimore's cruise terminal also is available for special occasions.

Norfolk cruise officials are talking with three other cruise lines that might sail from the city, Kirkland said.

There is no problem filling up cruise ships departing from Norfolk, he said. It's just that they don't always fill up fast enough, leading cruise lines to cut prices closer to departure dates, lowering their per-passenger yield, he explained.

"This is absolutely, 100 percent, a marathon and not a sprint," Kirkland said. "Long-term, we are very well-positioned for growth."

Robert McCabe, (757) 446-2327, robert.mccabe@pilotonline.com

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Nice!

Kinda sad.... but I guess that it's all about cost and location. People just want cheap cruises!

just put on a happy face

There are many factors that the cruise lines consider when deciding where to place their ships. Obviously the market size is a big one, and one that we really cannot do anything about. Another thing that nobody has brought up yet (thanks local news teams for not asking enough questions) is port fees. It is my understanding (though I do not have hard facts) that Norfolk's fees are much higher than other cities - including those of Baltimore. The cruise lines look at their bottom line before anything else. We have an amazing terminal (if you haven't been, you should check it out) that is probably one of the nicest in the entire country. We have extremely satisfied passengers AND crew members (the ship workers, Captains, etc. ALL love Norfolk and wish it was their home port) - but we have a city full of negative citizens who can't seem to think or do anything positive. Just look at the comments on any PilotOnline article... hardly a single positive comment to be found - ever! HR citizens could make a dog show sound like genocide. All anyone wants to do is complain about the failure of Waterside, the Half Moone, Nauticus - how about supporting them? Or try to come up with an

Or try to come up with an

Or try to come up with an idea of how to make them better. If you want to cruise out of Norfolk but are dissatisfied with the lineup... stop complaining!!! Go online, send an email, call a customer service rep, travel agent, or even write a letter! Tell the lines that you want more ships leaving Norfolk. There are tens of thousands of potential cruisers out there who are equally convenient to Baltimore / Norfolk / Charleston and because of that, when they don't see what they want, they simply go to another port. Nobody feels that their opinion is valued and so they don't try. Well, I'm telling you, it does!!! Get out there and make yourself heard - but try to be positive about it! We CAN get Royal Caribbean back and we CAN get other cruise lines in as well. Just because one ship left for Baltimore does not mean we are out of the line up. There are newer, bigger ships coming out every year and the smaller ones have to relocate somewhere. Norfolk's harbor can not accommodate the massive ships that are considered state of the art today, but we can certainly provide a home for the (still luxurious!) ships of a smaller class.

If you

If you build it they will come....

Well they Came....and they left......now were stuck with the 36 million dollar structure?

Sounds like someone should have gotten a better commitment from these cruise lines!

lame

Hampton Roads is a low wage military area. The large percentage of exiting military who decide to stay here drive down wages and increase competition for good jobs. Instead of trying to bring industry here and grow private sector jobs, the regional leaders have tried to grow federal military spending instead. Very sad for the region.

Lame Blueneck

Blueneck, I only have one thing to say in response to your tirade: You're welcome!

Why do I say that? Because it's the very military and Department of Defense presence in the Hampton Roads area that made this region nearly recession-proof. More jobs than naught in Hampton Roads are supported by those so-called-low-wages. Maybe even your job – if you’re employed – still exists because of the military. So again, you’re welcome.

here we go again....blame the military

Why is it that the military is always the blame? Its so frustrating to hear over and over again what "those military folks" do to the area. I lived here years ago and we got orders back here and we have chosen to stay here after my husband retires....however, the negativity towards the military is really getting worse here:(

Hampton Roads IS "low wage" area....that's why we're moving!

Yep....when Military retirees leave the military...they stay here driving down wages. Active Duty and dependents drive down wages because they'll work for nothing. The average wage here...$10/hr. Polluted with thieving Gov't Contractors and Staffing Agencies trying to recruit I.T. professionals for $11/hr. with a SECRET CLEARANCE is absurd and even so far as Lockheed Martin (in Hampton) for $13/hr. for I.T. (short term) contractors. It's coming very soon that Va. Bch. will hit a very bad recession of no jobs and very high crime because City Council doesn't know how to manage money. Tax, Tax, Tax the locals that live here where we're NOT wanted at the Beach because of Touri$t$ but during the off-season we're taxed to $upport the Hotel/Motel Associations. Locals will move and all that will be left is "Military" but the "Military" doesn't pay local taxes and the locals pick up the tab. Time to move and let Hampton Roads become a "WELFARE/RECESSED" DUMP! Serves City Council right when they depend solely on military with NO job market here.

Sad

I have heard so muc about how norfolk is supposed to be the leader of the tidewater area. If this is the leader we sould follow, we are all in sad shape.

Cruisers do not want to spend their money in Norfolk.

Gee Norfolk has:

A failed Waterside.
Limited parking in front of the pier.
A crummy museum called Nauticus.
Torn up streets because of a soon to fail choo choo.
Crime.
The projects three streets over from City Hall.
Old ships with limited itineraries visiting ports. Bermuda in
October with 3.5 sea days. Hardly warm enough to spend time on deck.
Polluted Elizabeth river.
Incompetent city management.
High port fees.
Poor roads.
A mall that hates children
Fraim , Williams, and Riddick
The list goes on.

The cruise companies have obviously figured this out. Cruisers do not want to spend their money in Norfolk.

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