The Virginian-Pilot
©
VIRGINIA BEACH
A lawsuit was filed. Names were called. But in the end, it proved to be a case of faulty communication.
The city withdrew its lawsuit against Verizon Communications Inc. on Tuesday after discovering that the lines it was suing over didn't exist.
The city had sued Verizon over phone lines that had to be buried underground in the upcoming phase of the Laskin Road project. Verizon wanted to be paid for the work.
But it turns out there were no lines there.
"We're glad that the city dropped the suit, and we will continue to work with the city," Harry Mitchell, a Verizon spokesman, said.
After a meeting with Verizon this week, city officials realized that the company didn't have any lines that conflict with road improvements scheduled to start in mid-September, said Chris Boynton, a Beach city attorney.
"There was some confusion in the field," Boynton said.
City officials also couldn't reach a national Verizon executive to clear up the issue, although they tried several times in recent months, Boynton said.
While the conflict at the heart of the city's suit didn't exist, the lawsuit was fruitful, he said.
"Unfortunately, it took a filing of a suit to get everybody in the room," Boynton said.
The city took Verizon to court earlier this month in an attempt to force the company to pay for moving its wires into an underground duct system that the Beach had built. City officials said Cox Communications, Dominion Virginia Power and Cavalier Telephone had all agreed to move their lines. But Verizon asked for a $123,000 reimbursement from the city to move its wires.
Verizon's request was related to wiring in that area that will be affected by later phases of the road project, Mitchell said.
Until Verizon officials read through the lawsuit, they didn't realize which poles the city was concerned about, Mitchell said.
The company still believes that putting wires around Laskin Road underground is a beautification effort and that the city of Virginia Beach should have to pay for it, he said.
Verizon will bear the cost of moving wires if they conflict with roads and existing infrastructure, Mitchell said.
The city's argument has always been that Verizon's franchise agreement doesn't specify when Verizon has to pay for moving wires, just that the company is supposed to pay.
The agreement is similar to the one the city has with most utilities. However, Dominion's agreement with Virginia Beach requires the city to pay a portion of the cost of putting lines underground. Dominion's engineers are drawing up plans for the move and cost estimates, city officials said.
The city and Verizon need to resolve who will pay for moving the lines in the later part of the road project, Boynton said.
Both sides could still end up back in court, he said.

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Verizon can't be reached ever!
Verizon, a communication kkkorporation does not communicate. Verizon sent me a bill of $143. for two months service. I paid the bill in good faith even though I knew it was wrong as I always pay my bills on time. I expected to just call Verizon and get this all straight. The next month they sent me a bill for $389. for wireless internet (do not have a cell phone only internet) for one month claiming I had gone 11 times over my limit. I had made no changes in my use from prior months. I called to dispute this bill .... well they would take off half! No that is still not correct. I want proof I went over my limit. Well .... they could not do that it would be an invasion of my privacy! Sent a certified letter asking Verizon to send me a detailed statement From February 2010 to the present? Also filed a complaint with the Department of Consumer Affairs and the FCC. Verizon sent a strange letter to the Dept. of Consumer Affairs claiming they had sent a copy to a person I had never heard of (not to me I never received a copy) and that in the future I should contact the Dept of Consumer affairs in Hawaii ... outrageous, I have never been to Hawaii! Who was the other person,
Verizon can't be reached ever!
Verizon, a communication kkkorporation does not communicate. Verizon sent me a bill of $143. for two months service. I paid the bill in good faith even though I knew it was wrong as I always pay my bills on time. I expected to just call Verizon and get this all straight. The next month they sent me a bill for $389. for wireless internet (do not have a cell phone only internet) for one month claiming I had gone 11 times over my limit. I had made no changes in my use from prior months. I called to dispute this bill .... well they would take off half! No that is still not correct. I want proof I went over my limit. Well .... they could not do that it would be an invasion of my privacy! Sent a certified letter asking Verizon to send me a detailed statement From February 2010 to the present? Also filed a complaint with the Department of Consumer Affairs and the FCC. Verizon sent a strange letter to the Dept. of Consumer Affairs claiming they had sent a copy to a person I had never heard of (not to me I never received a copy) and that in the future I should contact the Dept of Consumer affairs in Hawaii ... outrageous, I have never been to Hawaii! Who was the other person,
Constructive Abandonment
If buried fiber is planned along the Hilltop to 32nd St corridor, they can just cut the antiquated wires from the poles, problem solved. The pedestals and cross connect boxes along the Volvo Parkway Fios corridor appear completely abandoned, doors wide-open, thousands of cable pairs completely exposed, needing to be shored up or cut out just below the surface.
Constructive Abandonment
If buried fiber is planned along the Hilltop to 32nd St corridor, they can just cut the antiquated wires from the poles, problem solved. The pedestals and cross connect boxes along the Volvo Parkway Fios corridor appear completely abandoned, doors wide-open, thousands of cable pairs completely exposed, needing to be shored up or cut out just below the surface.
sad times
It's a sad time when you need to file a lawsuit just to get someones attention. Has Verizon gotten that big that they can just ignore the city. Maybe Va. Beach should keep that in mind when the next franchise agreement is drawn up.
Or how about
Or how about filing a lawsuit before checking if there's even phone lines there?
Not surprised
I am not surprised they couldn't reach a verizon executive by phone. That is typical of Verizon's customer service!