The Virginian-Pilot
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CHESAPEAKE
The city recently paid $1.7 million to Portsmouth for water it never used and never received.
Chesapeake officials sent the check even though Portsmouth leaders had offered to let the city off the hook. But Chesapeake administrators never followed up with Portsmouth to avoid the expense.
"If it is true, then this story is disturbing," Chesapeake Mayor Alan Krasnoff said Friday. Krasnoff declined to comment further, saying he needed to meet with City Manager William Harrell.
On Friday afternoon, Harrell's office released a statement suggesting that perhaps Portsmouth could offer Chesapeake a credit toward future water purchases.
Chesapeake officials did not respond to a Feb. 16 Freedom of Information request from The Virginian-Pilot asking for the city's water records until Friday. However, Deputy City Manager Amar Dwarkanath and other officials confirmed earlier in the week the city's water usage and contract obligations provided by Portsmouth.
Since early 2009, Chesapeake has paid more than $2.8 million to Portsmouth for water it did not need or use.
The payments underscore the complexity of Chesapeake's water policy, which causes city residents to pay significantly more for water than their neighbors in other South Hampton Roads cities.
The policy was created in 1990, when the city was experiencing unprecedented growth and leaders worried whether the city could keep up in supplying even basic services.
Today, Chesapeake pays millions a year for water from other South Hampton Roads cities while also paying for the upkeep of its own water system, which it is relying on less.
Dwarkanath helped the city draw up its water policy.
"Water was very important for us to secure our future," said Dwarkanath, who in the 1990s oversaw the city's public utilities.
"If you're planning for the future, and you depend on a resource that is valuable and not available, you try to secure it, and make sure it'll be available when you need it," he said.
So in 1990, Chesapeake signed a 31-year water contract with Portsmouth and long-term contracts with Norfolk that required it to buy increasing amounts of water in later years.
The Portsmouth contract required Chesapeake, starting in 2000, to buy 3 million gallons of water a day. On Jan. 1, 2010, the minimum amount rose to 4 million gallons a day - whether Chesapeake used the additional water or not.
Two separate contracts with Norfolk also have escalation clauses, which now require Chesapeake to buy a total of 9 million gallons a day of water from that city.
While the purchase amounts have increased, Chesapeake's growth rate has slowed significantly. In addition, conservation efforts such as low-flow toilets have cut Chesapeake's water usage.
A letter from Harrell, the city manager, states that in 1999, the areas of Western Branch and Camelot, which receive Portsmouth's water, used 3 million gallons a day. Despite growth and new development, the same part of the city used 2.8 million gallons a day in 2009.
According to documents obtained from Portsmouth under the Freedom of Information Act, Harrell suggested in 2009 that the two cities review and amend the contract. He cited "temporary slowing of growth" and the "current economic situation in Hampton Roads."
Officials from the cities met, and in January 2010, Harrell wrote again, asking that Portsmouth hold off until January 2011 increasing the minimum purchase requirement to 4 million gallons. That time would allow his city to build a new storage tank and pumping station to handle the increase, he wrote.
Portsmouth City Manager Kenneth Chandler responded in October, saying the "minimum purchase requirement could be delayed" until 2011, and that "We will certainly make ourselves available to work through this issue with the Chesapeake team."
Chandler never got a response from Chesapeake. So in January, his city sent Chesapeake a bill for the entire 4?million gallons a day.
Chesapeake has spent $4.5 million in the past year to build a storage tank and pumping station in the Bowers Hill area to make sure it can draw down all 4 million gallons of Portsmouth water. That work is almost done, Dwarkanath said.
Chesapeake's water use has picked up in recent years, and even though growth has slowed, its water system continues to expand as established neighborhoods are hooked up to city lines.
About 120 properties in a neighborhood near Battlefield Golf Club recently were taken off wells and connected to city service, and two years ago, the large neighborhood of Albemarle Acres was added to the city's water system.
Documents and interviews with leaders in both cities indicate they have discussed long-term changes to their water contract that would allow Chesapeake to ease its purchase requirements in exchange for extending the agreement for another decade or longer.
"We'd be willing to have a conversation with them in terms of how we provide future services," Chandler said. "My focus is on what's the long-term relationship between our cities."
The money Portsmouth makes through bulk water sales provides a guaranteed income and allows the city to keep rates low for its residential customers.
Chesapeake, meanwhile, pays Portsmouth 1.5 times that city's going residential rate for the first 3 million gallons of water, and 1.2 times the rate for additional gallons.
Those higher costs are passed on to Chesapeake residents.
On average, Chesapeake's water customers pay at least a dollar more per CCF of water than customers in other South Hampton Roads cities. A CCF, or one hundred cubic feet, the most common measurement of water usage, equals 748 gallons, and typical residential customers use roughly 6 or 7 CCF a month.
Chesapeake requires residents to buy 6 CCF every two months at a flat rate of $37, which equates to $6.17 per CCF. Additional CCFs are almost $4.18 each.
In comparison, Portsmouth, Norfolk and Virginia Beach each charge residential customers far less than $4 per CCF, and require no minimum purchase.
Dwarkanth said Chesapeake's costs are the price of security. Because the city has multiple water sources, it is better insulated from contamination problems or drought, he said.
"We're diversified, which is good," Dwarkanath said. "What kind of price are you going to put on that?"
Meghan Hoyer, (757) 446-2293, meghan.hoyer@pilotonline.com
Letter to Chesapeake City Manager William E. Harrell regarding water sales contract with Portsmouth

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time for a change in management
It is simply amazing that with all the highly paid administrators working on the 6th floor of City Hall, not one person could find the time to write a letter?
Mr. Mayor, how many more wasteful projects are you going to authorize before we see a change in management. Shall we go down through the list?
Portlock Gallery 1.2 million now closed
Pointdexter condo and office space - empty
Sport Complex- how much has been wasted on "consulting" fees
Centerville Soccer Park- 5 million for dirt and weeds
The list goes on,........
and now we find out we paid 1.6 million for water we never used. Mr Mayor, does anyone have a clue of would you like to buy one from Vana?
Really?
There city manager, and his assistant city managers, all of who make WELL OVER $100,000 a year, with Harrell making around $160,000, Not one person in his office could make a decision and get back to Portsmouth on delaying the payment?
Good Ol' boy network is in full effect! Yes, they make that much. Go check the pilot's city pay charts.
PS. There goes the public safety raises again, for the 3rd year in a row. Right to Portsmouth or some one else. We don't need cops or fire fighters, right?
What a joke
One can only laugh. By the time they need it with continued population growth, all of the cities will be scrambling for all our basic natural resources. Food, water, electricity and the list will go on. There is only so much water that feeds into Lake Gaston and other water sources available in South Hampton Roads. Paying up front will never work when the water sources go kaput.
I want MY money back!
And with interest, just as the city will do to you when you pay your taxes late. I want it back, every damn cent. And then I want the city to stop this practice of charging me a minimum amount for water I may or may not use. This is just plain and simple BS. As a twenty year resident I demand action from my city council and would like those responsible fired, not allowed to resign or retire with even minimum benefit packages. This is just pure and simple a matter of fraud and outright theft of monies from the citizens of Chesapeake!!!
THIS IS WHAT HAPPENS WHEN COMMISSIONS BECOME CASH COWS
I have a small sprinkler system on city water and pay 400 dollars each bill May-Oct. Rather than lower rates to where they should be and stop ripping people off, my city elected to pay out the back door to keep rates higher. Remember we are about three years into Chesapeake residents wondering what was going on with water and sewer bills. Now we know...the city manager should be fired!! There is no excuse for this when I think of what I've paid in the last few years....please don't try to explain the difference in water and sewer bills, I've had it explained three ways till Sunday and I knew we were paying too much. Oh yes, the city does not give discounts for irrigation systems and now I see why.
City Manager failed to inform City Council of Letter
City Manager and Staff should be FIRED for not bring water issue to the City Council and having a work session so the public could be informed.
Goes a long way
2.8 Million can go a long way in getting our teachers a raise, getting our children out of the classroom portables, repairing the terrible lighting at the city park run ball fields that put our children at risk or other worth while contributions. All of these issues and more are always met with "There are no funds available". City council, are you listening?
Thanks Portsmouth
I have no problem with the agreement. I also agree that it is within Portsmouth & Chesapeake's interest to develop long term deals. I do have a problem with Portsmouth offering to work with Chesapeake & Chesapeake's leadership doing nothing. I hope the Pilot continues to investigate this story. Thanks.
Why then?
If Portsmouth is getting this extra revenue are our property taxes the highest in Hampton Roads? Shouldn't we get a water credit on our personal property tax bills?
Chespeake's water
Just be glad the water isn't yellow with bits of clotted debris.
Anyone recall Chesapeake's tap water woes from the 70's ? A glassful came with a family of sea monkeys.