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New Cox offer: Cheaper TV for fewer channels

Posted to: Business Chesapeake Consumer - Retail

Cox Communications Inc. has added a television service option that cuts the price of its most popular package for fewer of its channels.

The new TV Economy tier offers 60 channels, including all the local affiliates of the broadcast networks and 18 digital channels, for $34.99 per month.

Cox's most popular package, combining its TV Starter tier of basic analog channels and the TV Essential lineup, costs $59.99 per month for 64 channels. That package's cost has climbed 66 percent in 10 years.

Cox has more than 416,000 Hampton Roads subscribers.

TV Economy customers also will get CNN, Discovery Channel, BET, Animal Planet, American Movie Classics, Disney Channel, Nickelodeon, Food Network, The Weather Channel and E! Entertainment TV, among others.

They won't get the ESPN sports network, one of the most expensive for cable operators to carry, or most regional sports channels. The new package also leaves out A&E, VH1, Spike TV, Syfy, TNT and others.

"We really tried to select the channels that were popular with most people," said Hobie Ritzel, Cox's senior video product manager at the company's regional office in Chesapeake. "I think this appeals to a very select group of customers," particularly those less interested in sports programming.

TV Economy offers a lower-priced entry into digital cable. The price covers the monthly rental cost of a digital receiver, which would otherwise add $5.99 per month. The new package includes 18 basic digital channels, such as The Cool TV Network, extra C-SPAN programming and WHRO's expanded public-television offerings.

To add that basic digital lineup to the TV Essential package, customers pay an additional $4 per month, plus the $5.99 set-top box rental fee - a total of $69.98. That package, known as Advanced TV, includes music channels and other digital features.

Cable companies, in general, are seeking ways to hold onto customers who are trying to trim their household budgets during tough economic times and finding more options for watching video content on the Internet. Other large cable system operators, including Time Warner Inc., have made offerings similar to TV Economy, Ritzel said.

A report released in November by cable and satellite TV analysts for investment bank Credit Suisse projected that the pay-TV industry would lose 200,000 subscribers this year. The report cited a recent Credit Suisse survey of more than 2,000 consumers who said the primary reason that they don't choose multichannel TV service is the price. The second- most common reason among those surveyed was their use of alternatives such as the video rental service Netflix and online video provider YouTube.

"Given the results of the Credit Suisse survey, we believe there can be little doubt that the weak economy has played a pivotal role in fewer new households subscribing to pay TV," analyst Stefan Anninger wrote in the report.

Cox, based in Atlanta, is privately held and is not among the companies covered by equity analysts.

The company launched a trial of TV Economy in May in markets outside Hampton Roads, Ritzel said. As part of the trial, Cox representatives offered TV Economy as a "retention option," when consumers didn't express interest in other Cox packages, he said.

Carolyn Shapiro, 757-446-2270, carolyn.shapiro@pilotonline.com

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Cox-A wholly owned corporation by one family

No dividends, no stockholders, and it would take Mount Trashmore to store all of their cash and material wealth. And yet they could have offered 19.99 and 29.99 and 39.99 service all along. Funny how 1,000,000 lost customers can begin to wither the teets of a cash cow.

Pay TV

I have had all three, FIOS, Dish and DirecTV and to me, DirecTV is the ONLY way to fly. It has better channels, more HD, great customer service and the cheapest price for what you get, hands down.

?????

This is cheaper????? Preserve me from ever using cable.

Talked to Verizon

But their FIOS package was going to be more than what I am already paying with Cox. I don't need a fancy phone and their TV service requres you to have a box on each TV in order to receive the channels. I guess we have too many TV's because it just added up to too much money. I'm no more happier with Cox than anyone else and I would also like to be able to pick our own channels. We watch very, very little of what is offered on the local stations. I still need my sports stations, other than the premium packages that you have to pay extra for.

How about.....

Cox letting us choose the channels we want and leave off the ones we don't want and shouldn't have to pay for. I'm dropping Cox and getting Direct TV and the rest of the bundle for $73.00 less a month and more channels. This monopoly stuff needs to be done away with. Bye bye Cox. No more of my money coming your way!

FIOS Rocks

I am so glad I was able to dump Cox this Fall, I am getting now a better package with more channels for less money with more HD and faster internet. Cox is just an awful monopoly around here, except for the 50 times you have to call customer service, they are good at that, but god help you if you have to return something to the service center.

A friend worked for Cox.

A friend worked for Cox. Unfortunately things like "no boxes on your TV" are huge selling points for many people. If Cox could wipe all of the analog content off of their network it would open up quite a bit of bandwidth for digital content. But tons of subscribers would fuss.

I think the future of television is video-over-IP. That is, across the internet. I'm actually starting to acquire the hardware to produce live HD content with the idea of putting together a Hampton Roads centered television channel available for free via the internet. Playout software is really the big hang up at the moment.

Most Popular?????????

"We really tried to select the channels that were popular with most people," said Hobie Ritzel, Cox's senior video product manager." They include E!, 3 Govt/Educational channels, QVC, CornerStore TV, HSN, Food Network, WizeBuys, Shop NBC, Jewelry TV, Liquidation Channel, Explore Hampton Roads, EWTN, and Inspiration Network in the package and tell us these channels are more popular than A&E, Spike TV, Syfy, and TNT. Cox must think we're all stupid. It's time they come up with a package where WE pick the channels we want not what they want us to watch. If FIOS ever gets to my neighborhood Cox is gone!

Totally agree with you.

The channels that they've included in this new package must have been chosen using a dart board and a blindfold on the person throwing the darts. There's no way that those channels are among the most sought after and/or popular to most people.

Just a suggestion....

If Cox made the Super Bowl a Pay-Per-View event, they could make more money.

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