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DMV restores online, phone transactions after outage

Posted to: News Virginia

The Department of Motor Vehicles resumed its online and telephone transactions shortly before 2 p.m. today after an overnight outage prevented any transactions from being processed this morning.

The outage began about 5 p.m. Tuesday, said Melanie Stokes, DMV spokeswoman. Customers were able to start transactions, but were not able to pay at end of the process.

The cause was pinpointed to a problem with a database that caused the system to go down, Stokes said. Preventive measures now are in place to prevent the problem from happening again.   

Pilot writer Lauren King contributed to this story.

 

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