4,200 asked to take new photos at DMV after glitch

Posted to: News Virginia

RICHMOND

More than 4,200 Virginians who applied for driver's licenses or identification cards on Aug. 25 are being asked to return to the Department of Motor Vehicles for a new photograph.

Aug. 25 was the day a state government computer outage began. Photos taken that day for credentials could not be recovered, so licenses and ID cards were not mailed to customers.

The DMV says customers were given temporary driving permits or receipts for ID card applications, but the agency cannot process the credentials without the photos.

The DMV is sending letters to customers who need to return.

The Virginia Information Technologies Agency's systems were fully restored Thursday.

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This is the future of our

This is the future of our health care...thanks, Obama.

We should be so lucky as to

We should be so lucky as to have our health records wiped out, and insurance companies not be able to see what we have been diagnosed with in the past...

What again?

Again you need to inform yourself before spouting off. The computerization of medical records started before Obama and is taking some time to implement. I agree that digitizing everything is scary--all law books digitized? What some criminal hacker wouldn't love to zap that!
BTW do you think Obama caused the latest earthquake by calling down God on them--oh wait that's Pat and Rush

A mind is a terriable thing to waste

You have to be kidding, right?
The outage was due to the Virginia Governor's decision to hire a shipyard company to install and manage that network that went down. The yard birds should stick to building ships and the governor to politics. The decision to hire that company to run Virginia's network was a huge blunder of a decision!
Actually the Fed runs a very decent network all around. I worked at the Dept of State for a couple of years and can assure you, your in much better hands with the Fed's people handling IT matters over yard birds!

oh because the DMV and

oh because the DMV and healthcare are one in the same? That makes *total* sense.

No, because it's the

No, because it's the government running it...it does make *total* sense.

Do those arriving at DMV for

Do those arriving at DMV for photo retakes get to move to the head of the line?

DMV

Good ol' DMV...never fails to amaze me about how incompetent they really are....and they don't care who knows it! I guess nobody is going to reprimand them as they are a part of the incompetent and stupid VDOT! What else can you expect?

DMV isn't part of VDOT and

DMV isn't part of VDOT and the computer system that failed is the responsibility of VITA.

Never ending spending

I don't think that it is fair to bash DMV employees for this fiasco. This was a computer system developed and implemented by Northrup Gruman to cash in on our fear of terrorists after 9-11. The old driver's licenses were fine, now we have high tech holographic DLs with facial metrics, operating under with a complex fragile software management system. Just for a driver's license? What is next Iris scans? Now that we have spent all this money, had a big system crash, don't you feel a lot safer? Has anyone ever divulged how much money these ridiculous new driver's license system cost? You know the spiel . . . improve defense and security, spend a lot of money, conclude that you have holes in the system, so spend a lot more! Isn't this a lot more fun than spending money on transportation, education, health, environment, consumer protection, or other public services?

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