The federal Centers for Medicare and Medicaid Services require patients to be surveyed on how well hospitals are meeting their needs. Officials developed the Hospital Consumer Assessment of Healthcare Providers and Systems survey to hold hospitals accountable, give them an incentive to improve and offer a standardized way for the public to compare them. The federal government updates results for thousands of hospitals every three months. The following results are the most recently reported, covering October 2008 through September 2009. Read the story, rate the hospitals.
- By survey measure
- How often did nurses communicate well with patients?
- How often did doctors communicate well with patients?
- How often did patients receive help quickly from hospital staff?
- How often was patients' pain well-controlled?
- How often did staff explain about medicines before giving them to patients?
- How often were the patients' rooms and bathrooms kept clean?
- How often was the area around patients' rooms kept quiet at night?
- Were patients given information about what to do during their recovery at home?
- Would patients recommend the hospital to friends and family?
- How do patients rate the hospital overall?
- By hospital
- Bon Secours DePaul Medical Center
- Bon Secours Maryview Medical Center
- Chesapeake General Hospital
- Bon Secours Mary Immaculate Hospital
- Riverside Regional Medical Center
- Sentara Bayside Hospital
- Sentara CarePlex Hospital
- Sentara Leigh Hospital
- Sentara Norfolk General Hospital
- Sentara Obici Hospital
- Sentara Virginia Beach General Hospital
- Sentara Williamsburg Regional Medical Center
- Southampton Memorial Hospital
- State
- National
Source: U.S. Department of Health and Human Services
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